The present pandemic has painted two pictures:
A country ravaged by the #2ndwave of #Covid-19, people struggling to come to terms with the massive loss of lives, youth in fear of loss of livelihood, #traders and #retail businesses in existential crisis.
The other part of the picture, #ecommerce giants #amazon and #flipkart, witness unprecedented growth owing to the #pandemic.
The retail sector contributes to 10% of the GDP and employs 8% of India's workforce, 2nd only to agriculture, hugely contributed by unorganised / micro-retail. The impact of retail on the Indian economy extends further as it influences the #distribution#wholesale and #realestate sectors.
Thus, it is needless to say that a struggling retail sector should ring alarms all across.
The challenge for retail is to explore and adopt tools that will help them stay afloat in these testing times, helping them:
Retain Customers
List Products / Services
Collect Orders
Collect Payments
Schedule and Track Deliveries
I am sure there exist standalone solutions to each of these problems; the challenge is to aggregate and integrate them in one simple to use solution with a shallow learning curve.
Are the tech startups thinking?
